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About Elder Options


     Mission Statement:  Elder Options envisions communities where elders are respected for their wisdom, informed and supported in their choices, and live with health, security and dignity.  Its mission is to ensure that older adults have a trusted and unbiased place to turn for information, resources and assistance that meets their unique needs and enhances their quality of life. We advocate for and cooperatively work with communities to strengthen support systems and create new and innovative service options that focus on personal choice and independence.

     Background:  The Mid-Florida Area Agency on Aging, Inc. (d/b/a Elder Options) was established in 1977 as a private, not-for-profit 501(c)(3) corporation.  Elder Options is the state-designated area agency on aging (AAA), Aging & Disability Resource Center (ADRC), and 1-800 Elder Helpline (1-800-963-5337).  The agency is charged with administering state and federal grant-funded programs and providing direct services to benefit elders, people with disabilities, and their informal caregivers in a 16-county Planning and Service Area (PSA) in North Central Florida.

     Governing Structure:  Elder Options is governed by a voluntary Board of Directors who represent the PSA and provide oversight.  The Board is supported by the agency’s Advisory Council, which includes seniors and community representatives from across the PSA.  Elder Options’ Executive Director is Kristen Longmore.  Ms. Longmore has served in this key leadership position since 2006.

     Agency Capacity:  Elder Options has a well established and strong infrastructure, experienced and dedicated leadership and staff, and an extensive network of partners.  The agency has over 35 years of experience developing and administering programs and providing support and direct services.  In 2012, Elder Options was designated as an ADRC.  As such, it expanded its support system for people with disabilities and partnership with their service providers.


The Elder Helpline is available:
Monday through Friday
8 a.m. – 5 p.m. 
(800) 96-Elder 


Voice mail is available after-hours and messages will be responded to the next work day.


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